How to provide real-time customer care?

• Provide real-time customer care while looking professional (#You can help customers choose the size, color and quantity of products they need #Send order confirmations #Let people check their shipping info)

• Make your business easy to find and communicate with online (#Take advantage of scan codes and usernames; put your username underneath your Page title with an @ symbol before it; #provide contact directly.)

• Use chatbots to save you time while giving customers a personalized chatting experience (it's easy to create your CS centre now! Ask us for details! #chatbot; #Bitmoji for sending personalized graphics)

• Learn how to get a customer’s address without making them type it in (show them how to access your company)

• Implement a whole new payment method (eg. Paying via Facebook Messenger, it may take a few days for the payment to clear, but there’s no fee)

• Take advantage of instant replies, greetings, and other cool Messenger features. (#Chat with them!)

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#realtime #customercare #chatbot #Bitmoji